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Boiler broken down? We offer emergency call-outs across Essex. Call 01206 912148
GH Heating Services

Get in touch.

Two ways to reach us: book a job online and pick your own slot, or talk to a person. Both land with the same team.

Boiler broken down? Call now — 01206 912148

Common questions

Before you call.

What areas do you cover?

Around twenty miles of Colchester for homes and rental properties, from our base at Ardleigh — across Essex and into south Suffolk. Commercial work takes us further. If you are not sure whether you are in range, ring and ask rather than assume you are not.

What are your opening hours?

Monday to Friday, 8am to 5pm for bookings and enquiries. Emergency call-outs run 24/7 on the same number, including weekends and bank holidays, at a different rate we will confirm before coming out.

How quickly will you reply to an enquiry?

Within a couple of hours during working hours. If it is urgent, call rather than fill in a form — you will get a person, not a queue.

What happens after I book online?

You get a confirmation, and a two-hour arrival window on the day. Our system sends a tracking link by text when the engineer is on the way, so you are not sitting in waiting for an entire morning.

Can I just call and talk it through?

Yes, and often that is quicker. You will get someone who does the work rather than a call handler reading from a script, and we would rather point you the right way than have you book the wrong job.

Do you charge for advice over the phone?

No. If we can tell you over the phone that you do not need us, we will.

Why people pick GH

Replies within 2 hrs

Calls, emails and enquiry forms — answered by the people who’ll do the job.

2-hour arrival windows

You get a slot, not a whole day sat in waiting, plus a tracking link by text when we’re on the way.

Price fixed before work starts

What we quote is what you pay. No hidden extras.

Customer stories

Every review comes straight from our Google Business Profile. We do not choose which ones appear and we cannot edit them.

★★★★★
Google
I used GH Heating services to install a new oil boiler, and was very satisfied with the service. I dealt with Gavin who was professional, courteous, and quick to respond to any questions. The installation was conducted within the expected timeframe, and the site was left in a clean and tidy condition. The new boiler is working as expected, and a warranty has been arranged with Gavin for 5 years to handle any product issues that may occur.
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Martin Emerson
2 months ago
★★★★★
I used GH Heating services to install a new oil boiler, and was very satisfied with the service. I dealt with Gavin who was professional, courteous, and quick to respond to any questions. The installation was conducted within the expected timeframe, and the site was left in a clean and tidy condition. The new boiler is working as expected, and a warranty has been arranged with Gavin for 5 years to handle any product issues that may occur.
Martin Emerson
2 months ago · Google
View on Google
★★★★★
Google
Gavin has been servicing my gas boiler since he had to replace it's 38 year old predecessor, after I called him out to attempt to get it working. I now have to protect the 10 year warranty with an annual service including a filter change. Gavin offers a very reliable service, with a reminder and invitation to book a time slot to maintain the service history. I am always happy with the service offered and Gavin is a very friendly engineer.
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Tim Moore
4 months ago
★★★★★
Gavin has been servicing my gas boiler since he had to replace it's 38 year old predecessor, after I called him out to attempt to get it working. I now have to protect the 10 year warranty with an annual service including a filter change. Gavin offers a very reliable service, with a reminder and invitation to book a time slot to maintain the service history. I am always happy with the service offered and Gavin is a very friendly engineer.
Tim Moore
4 months ago · Google
View on Google
★★★★★
Google
Gavin and his team are very professional from start to finish. Excellent installation of our boiler which had to be relocated within our property which was quite challenging but this was no problem for them , I would highly recommend GH Heating services if you want a stress free competent experience from a great company
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spiv Mod
3 months ago
★★★★★
Gavin and his team are very professional from start to finish. Excellent installation of our boiler which had to be relocated within our property which was quite challenging but this was no problem for them , I would highly recommend GH Heating services if you want a stress free competent experience from a great company
spiv Mod
3 months ago · Google
View on Google

Book online

What do you need doing?

Pick the closest match. You’ll choose a date on the next screen and get a confirmation by email.

No heating or hot water right now? We take emergency calls 24/7. Don’t book online — call us and we’ll get someone to you.

Not sure which one fits? Give us a call — we’d rather point you the right way than have you book the wrong job.

Talk to us

Prefer to speak to a person?

We’re a family-run team. When you call, you’re speaking to the people who’ll actually turn up.

Emergency call-outs outside these hours — 24/7 emergency call-outs — same number, any time, including weekends and bank holidays.

Areas served

Based in Colchester. Serving Essex & Suffolk.

Our engineers cover around 20 miles of Colchester for homes and rental properties, and travel further across Essex and Suffolk for commercial work.